GoHighLevelLucent
01 / CONNECTStart with the leads you have.
Connect your GoHighLevel account. Lucent brings together your leads and form responses so your team has the context for each conversation.
AI LEAD NURTURING
More conversations.
Fewer missed leads.
Your next patient may already be in your inbox. Lucent prioritizes your leads and sends personalized follow-ups automatically. Prefer to review each text? Turn on approval before sending.
Works with your existing GoHighLevel account.
Your next conversationsEXAMPLE QUEUE
- MMaya R.Instagram inquiryReach first
“Is Thursday after 5 open for lip filler?”
Replied 14 minutes ago · Waiting to hear back - DDaniel K.New website inquiryNew lead
Interested in a consultation this week.
Arrived 20 minutes ago · No call yet - PPriya S.Follow-up suggested
Two calls, no reply. Try a thoughtful text.
Personalized follow-up ready
The reason behind every next step.
MAKE THE NEXT CONVERSATION COUNT
You brought them in.
Keep the conversation going.
Between a busy phone, patients at the desk, and new inquiries coming in, it’s easy for a promising lead to get missed. Give your team a clear place to start, without another list to sort through.
How it works
01 Replied and waiting02 New inquiry03 Ready for a follow-up
02 / PRIORITIZEKnow who to reach first.
See a prioritized list with a plain-language reason beside each lead, based on their replies, interests, and previous outreach.
“Hi Priya, sorry we keep missing you! Is texting easier?”PERSONALIZED FOLLOW-UP
Make the next message personal.
Lucent sends personalized follow-ups automatically. You can choose to have your team review and approve every text before it goes out.
Thoughtful by design
Clear next steps for the front desk, with room for the judgment and care only your team can bring.
A reason, not just a ranking
See what makes a lead worth reaching now, from a fresh reply to an unanswered inquiry.
Your daily priorities, in Slack
Give your team a daily view of who needs attention and the suggested next step.
Automatic follow-ups, optional approval
Let Lucent follow up automatically, or require your team’s approval before every text is sent.
Know when to leave someone alone
Opt-outs, do-not-contact records, and test entries stay out of outreach.
Who is Lucent for?+
Med spas, plastic surgery practices and wellness practices: the front desk and teams who follow up with leads and help turn inquiries into bookings.
Which CRM does lead follow-up work with?+
GoHighLevel today.
Does Lucent text leads on its own?+
Yes. Lucent sends personalized follow-ups automatically. If you prefer, you can require your team to review and approve every text before it goes out.
How does it decide who’s first?+
From what actually happened with each lead: whether they replied and are waiting, how new they are, what they asked for, and how many calls or texts went unanswered. Every lead shows the reason in plain words.
What if a patient asks us to stop texting?+
Lucent never contacts them again. They stay on your list, marked as left alone, with the reason beside their name.
How do I get started?+
Book a demo and tell us a little about your practice. We’ll email you to arrange a time.
Does this replace GoHighLevel?+
No. Lucent works with your existing GoHighLevel account to help your team prioritize inquiries and follow up with more context.
Is this separate from AI Scribe?+
Yes. AI Lead Nurturing helps with inquiries before a booking. AI Scribe turns consultations into provider notes and patient follow-ups.
Give every lead a thoughtful next step.
Help your team spend less time sorting and more time connecting with your next patients.
Book a demo