Fill the top of the funnel
We run and optimize your Meta and Google ads.
RECALL & LEAD CONVERSION FOR MED SPAS
You do the treatments. We fill the calendar.
- Bring in new leads. We run and optimize your Meta and Google ads to reach people looking for your treatments.
- Bring patients back. Turn past visits and old inquiries into new appointments.
- Book on the spot. Find an available time and put the appointment straight into your calendar.
Backed by Y Combinator
WHAT LUCENT DOES
From the first inquiry
to the next visit.
Bring patients back
Botox top-ups when it's time, the next session in a laser series, and patients who went quiet after a consult.
Revive cold leads
Reach the inquiries you paid for but never converted.
Answer new leads in minutes
Calls, texts, DMs, and web forms, at any hour.
BEYOND THE REMINDER
Your reminders nudge.
Lucent books.
| Booking-software reminders | Lucent |
|---|---|
| One-way blast | Real two-way conversation |
| Sent once, then forgotten | Follows up until the patient books or opts out |
| Generic message | Personalized from what the patient said in their consult |
| Creates tasks for your front desk | Books directly into your calendar |
THE DETAILS MAKE THE DIFFERENCE
We remember every consult.
Lucent follows up using each patient's concerns and goals, like the wedding coming up or the hyperpigmentation they mentioned, so messages read as personal, not automated.
LucentConsult follow-up
Hi Jamie, it's Lucent from ACME Aesthetics. You mentioned your wedding at your consult. Would you like to book a follow-up to talk through your goals with the team?
Yes please! Could we do next week?
Of course. What day works best for you?
FOR YOUR TEAM
A little context.
A warmer conversation.
A PERSON, WHEN IT MATTERS
Your team stays in the loop.
When a patient needs a person, Lucent hands off with a summary and suggested talking points, so your team never walks into a conversation cold.
THE DAILY PICTURE
See what Lucent brings in,
updated daily.
Practice overview
- Patients reactivated
- 87
- Revenue booked
- $42,685
- Conversations
- 347
- Conversion rate
- 25.1%
YOUR EXISTING WORKFLOW
Works with the tools
you already use.
Do I have to switch booking software?
No, Lucent works alongside the tools you already use.
Will patients know they're talking to AI?
Lucent is upfront when asked, and any patient can be handed to your team at any time.
How is patient data protected?
Patient data is encrypted, with access limited to your clinic. We’ll walk you through how Lucent handles your data and answer your security questions before you get started.
How fast is setup?
It starts with a short call to learn about your clinic, the software you use, and the patients you want to reach. We’ll guide you through the setup so you can get back to treating patients.
LET'S START WITH YOUR LIST
You've already paid for these patients. Let's bring them back.
Book a demo15-minute call · No commitment